Frequently Asked Questions

If you reach the limit of 25 free chats, the chat widget will disappear from your website. This means that customers can no longer contact you via Wappy. At the beginning of the new month, the chat widget will reappear on your website. Don't want to wait until the new month? Upgrade to Wappy Premium and the widget will immediately reappear on your website!

No, this does not happen. If you have chosen the free version of Wappy, it will remain this way. You do not need to provide any payment details for this. There are no annoying unexpected costs!

No, that is not necessary. This version is free and cannot automatically upgrade to a paid version. For the free version, you only need to sign up, after which you can start designing your widget immediately!

With Wappy Premium, you enjoy the benefits of the free widget, and more! You can read more about the differences here.

Wappy is a chat feature that uses WhatsApp. As soon as a website visitor types a message and wants to send it, their WhatsApp opens and the message can be sent. The message is carried over to WhatsApp and does not need to be typed again, which is convenient!