This is how we protect your data

Privacy statement

Wappy values your privacy interests highly. This privacy statement provides information about the processing(s) of your personal data when you visit our website Wappy.chat (hereinafter: 'the website' or 'our website') and the use of our WhatsApp tool for your own website (hereinafter referred to as 'widget'). In addition, Wappy informs you about your rights regarding the processing of your personal data on the website.

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Privacy

We will only use your personal data for the purposes described in this privacy statement. Furthermore, we will not share your personal data with others, unless stated otherwise in this privacy statement. In addition, we will always ensure appropriate security for your personal data.

This privacy statement should be read in conjunction with our cookie policy.

Personal data

Wappy processes personal data that is obtained directly from you in the context of your use of the website. This information is provided to us, for example, when you use the contact form on the website, register for our Wappy Widget, set up the Wappy Widget, or is collected from you through the use of cookies. Additionally, we keep track of how often the widget created by you is used to determine when the free version expires. To learn about the use of the widget, the messages that are sent are stored. These messages are not traceable to a natural person because we do not store phone numbers unless contact details are included in the messages.

For more information about the use of cookies by Wappy, we refer you to our cookie policy.

Processing purposes

We process your personal data in the context of your use of our website for the following purposes:

  • functioning of the website, analytical and tracking purposes (processing of personal data for these purposes takes place using cookies);
  • functioning of the Wappy widget (the information you enter is processed in the widget to display the correct information);
  • contacting you in response to a message you sent via the registration or contact form;
  • determining when a free version expires;
  • performing administration;
  • promoting Wappy, its services, and developments;
  • commerce;
  • positively influencing the image of our company;


Legal grounds for the processing of your personal data

We process your personal data in the context of your use of the website primarily because you have given free, specific, informed, and unambiguous consent for this. This is particularly the case for the processing of personal data in the context of our contact form, the registration form, and for the use of analytical cookies. You can withdraw this consent at any time. However, this does not affect the lawfulness of the processing based on your consent prior to its withdrawal. You can withdraw your consent by sending an email to [email protected], or by using the contact form.

Part of the processing of your personal data takes place because it is necessary for the functioning of the website and our widget. In these processes of personal data, we have a legitimate interest, namely the operation of our website and our widget. These processes have no to very little impact on your privacy. This personal data is processed in the context of the use of so-called 'functional' cookies.

We also use analytical cookies. With these, we can optimize the functioning and user-friendliness of our website. For example, we can track which pages you visit and how you arrived at our website.

Additionally, tracking cookies are placed with your consent via the Wappy website. With the help of tracking cookies, a profile of your browsing behavior can be built, which allows advertisements to be tailored to your personal interests.

For more information about the different cookies placed via the Wappy website, we would like to refer you to the cookie overview.

Receivers

Only those within Wappy who need access to personal data will have access to it. Under the aforementioned circumstances, these are our Marketing, Development, and Online Marketing departments. Our employees, as well as the third parties to whom personal data is made available, are at all times obliged to handle your personal data confidentially. Wappy is part of Niice Ideas B.V. (hereinafter referred to as 'Niice Ideas'). The employees of Niice Ideas are also part of the employees of Wappy. Niice Ideas also makes use of the employees of Niice Digital Marketing.

Wappy generally does not provide your personal data to third parties, unless this is necessary for achieving our processing purposes. In this context, Wappy provides your personal data under certain circumstances to our ICT partners, hosting parties, or other affiliated companies to ensure the website and widget function. Additionally, Wappy provides personal data to third parties for the execution of marketing purposes. Finally, Wappy makes personal data available to third parties if a legal requirement or a court order obliges it to do so.

If and to the extent that the mentioned recipients qualify as processors, processor agreements have been concluded with them in accordance with the General Data Protection Regulation (GDPR) in the name of Niice Ideas.

If and to the extent that Wappy provides personal data to organizations outside the European Economic Area (EEA), it will only do so to the extent that it concerns an organization in a country that meets the requirements of a 'suitable level of protection' set by the European Commission. If the personal data is stored in or by a processor located in the United States and not on the 'EU-US Privacy Shield' list - Wappy will ensure through binding corporate rules or model clauses of the European Commission that these processors provide appropriate safeguards as described in the GDPR.

Retention periods

Wappy processes your personal data only to the extent necessary to achieve the purpose for which it is processed, unless there are conflicting legal obligations. For the specific retention periods of the cookies we use, we refer you to our cookie policy.

Your rights

You have the right to submit a request to us for access to any personal data that we process about you. If you believe that this personal data is not (no longer) accurate or complete, you can submit a request to supplement, improve, rectify, delete, or limit the processing of your personal data. Additionally, you have the right to have your personal data transferred to a third party. We will comply with such requests as soon as possible or provide you with a reasoned explanation as to why your request cannot be fulfilled (yet).

Furthermore, you have the right to object to the processing of your personal data, insofar as the processing of your personal data is based on our legitimate interest.

You can send your request or objection to us using the contact details at the bottom of this privacy statement.

Complaints

Any complaints regarding this privacy statement, our cookie policy, or the handling of your personal data can be sent to us using the contact details at the bottom of this privacy statement.

Additionally, you have the right to file a complaint with the Dutch Data Protection Authority.

Contact details

Wappy (Niice Ideas)
Mattelierstraat 33
7141BP Groenlo
[email protected]

Changes

This privacy statement is tailored to our website and may be subject to change continuously. It is therefore advisable to consult this privacy statement regularly.

This privacy statement was last updated on 28-04-2020.