Wappy for webshops
WhatsApp widget for webshops
It turns out that more than half of people nowadays prefer to chat with companies rather than call them. With over 12 million users in the Netherlands, WhatsApp is still one of the most popular social media platforms. So it's convenient for businesses to keep up with the needs of their customers and the trends! With our WhatsApp chat widget, you can expand your customer service for your webshop.
WhatsApp Business and webshops
Using WhatsApp as an additional webcare medium means quick customer contact, the ability to send media, contact anytime and anywhere, and easy use. If you're also considering using WhatsApp for your customer service, we've listed some advantages here:
- Send automated and quick responses;
- Track statistics;
- Link the app to your landline number;
- Personal and accessible contact with webshop visitors;
- About 9 out of 10 Dutch people use the app;
- WhatsApp and WhatsApp Business are free to download and install;
- Add products in WhatsApp Business;
- Retailers are among the group of companies that are most frequently chatted with. *
More than 1 in 2 people say they prefer shopping at a company where they can chat.
Wappy's WhatsApp chat widget for your webshop
When you use WhatsApp (Business) to improve your customer service, you want to make contact for website visitors easy. To lower the threshold for getting in touch with you even further, you can place a WhatsApp chat widget on your website!
Place Wappy’s WhatsApp chat for free on your website and personalize the widget down to the last detail. Add a welcome message, choose a color that matches your branding, and add your logo and company name, or the name of the employee managing your customer service. Whether you have a large or small webshop, with our WhatsApp widget you can easily have personal and accessible contact with customers!
Frequently Asked Questions
If you reach the limit of 25 free chats, the chat widget will disappear from your website. This means that customers can no longer contact you via Wappy. At the beginning of the new month, the chat widget will reappear on your website. Don't want to wait until the new month? Upgrade to Wappy Premium and the widget will immediately reappear on your website!
No, this does not happen. If you have chosen the free version of Wappy, it will remain this way. You do not need to provide any payment details for this. There are no annoying unexpected costs!
No, that is not necessary. This version is free and cannot automatically upgrade to a paid version. For the free version, you only need to sign up, after which you can start designing your widget immediately!
With Wappy Premium, you enjoy the benefits of the free widget, and more! You can read more about the differences here.
Wappy is a chat feature that uses WhatsApp. As soon as a website visitor types a message and wants to send it, their WhatsApp opens and the message can be sent. The message is carried over to WhatsApp and does not need to be typed again, which is convenient!
