Download and install WhatsApp Business from the App store or the Google PlayStore. Then you can verify your number and fill in your business name, category, and profile picture. Now you can really start specifying your business profile

Go to your settings and click on your business name. In the top right corner, you will now see a pencil icon, click on it to edit your profile. Add here

• Where customers can find you by entering an address/location;
• A description of your business;
• A catalog of the products and services you offer;
• When you are available by setting opening hours;
• Your business email;
• A link to your website.

With a business profile, you make it easy for your customers to find information about you, as all important information is now in one place! Additionally, you save time and energy by providing all this information in your business profile. You can now focus all your attention on your customers and provide them with the best service!

By making your WhatsApp Business profile as complete and clear as possible, you can let customers know where and when they can find you. You also prevent questions about opening hours and other ways to contact you. Do you want to make contact with (potential) customers even easier and more personal? Then create a Wappy account for free!

56% of people prefer to send a message rather than call customer service.

With the Wappy WhatsApp widget, website visitors can easily send you a message to your WhatsApp Business account without having to add your number! Take the next step towards better customer service with Wappy.